Gateway/Services/Storm damage restoration

Storm damage
restoration in St. Louis.

Gateway handles the water-restoration portion of storm damage: assessing water entry and affected materials, extracting water, drying and documenting the observed loss. Insurance decisions remain with the carrier under the policy.

Same operators as AirSense Environmental 145+ five-star AirSense reviews BBB accreditation via AirSense IICRC-trained Gateway crew

Basement window well filled with muddy storm water and leaves up to the window glass, with rain still running down the siding.

Diagnosis

Finding where storm
water entered the house

  • A sewer system overwhelmed by rain, backing up through the floor drain
  • Groundwater rising faster than the sump can move it
  • An egress window well overflowing into the basement
  • An opening in the roof or a window the storm made

The water source and contamination conditions inform cleanup. Insurance coverage requires separate review of the policy and loss circumstances.

Scope

Who fixes the roof
after storm damage?

We can usually work around an active source while the trade that closes it is en route, though it does slow extraction down. Once the opening is sealed, drying actually holds.

On the rebuild we go either way: extraction only when you have your own contractor, or the full mitigation and reconstruction when you want one team.

Gateway technician taking a moisture reading on a drywall wall with the baseboard removed, air movers and a ducted dehumidifier running on the floor behind him.

The work

Storm water extraction
and structural drying

Truck-mounted extraction first, then selective tear-out of saturated drywall, insulation, base trim, and pad.

Drying equipment is selected for the affected materials and conditions, with progress monitored against an appropriate drying target. Completion time depends on the property and loss.

Contamination

When a storm backs up the
sewer into your basement

Storm-related sewer backups require assessment of contamination and affected materials. Confirm the actual sewer connection and loss source rather than assuming a citywide system type.

Full protocol on our sewage cleanup page.

Coverage

What does a storm damage
insurance claim pay for?

Coverage can differ for sewer backup, surface flooding, sump overflow and seepage. Confirm the applicable policy, endorsements and actual cause with the carrier.

Gateway documents the observed source and affected materials. The time needed to establish the cause varies, and the insurer determines coverage.

Gateway technician photographing a water-stained ceiling and wall with a camera, a documentation clipboard under his arm.

Storm put water in your house? Storm damage restoration in St. Louis

Call before it sits overnight. Live phone, twenty-four seven.

Call (314) 947-3419
Call now · 24/7