Gateway/Website terms of use
Website terms of use
The terms that apply to using gatewaywatermold.com.
Effective date: October 23, 2026
These terms apply to your use of gatewaywatermold.com, operated by Gateway Water and Mold LLC, an Illinois limited liability company. Work at your property is governed by the written authorization and scope you sign for that job, not by these terms.
Information on this site
Our articles, guides, tools and price ranges are general information. They are not an inspection of your property, a quote, insurance advice or medical advice. Conditions at your property, your policy and laboratory results can change the answer. Ask us for a written scope for your situation.
Insurance
We can document damage for your claim. Your insurance carrier decides coverage and payment. Gateway is not affiliated with, endorsed by, or a preferred contractor for any insurance carrier, and you have the right to choose your own restoration contractor.
Tools on this site
Our interactive tools, such as the claim checklist and mold decision tool, help you organize questions. They do not diagnose a problem or set a final scope.
Content ownership
Text, photos and graphics on this site belong to Gateway Water and Mold LLC or are used with permission. You may share links to our pages. Do not copy our content for commercial use without written permission. Carrier names and trademarks belong to their owners.
Links to other sites
We link to outside sources such as government agencies and standards bodies. We are not responsible for their content.
Limitation of liability
The site is provided as is. To the extent the law allows, Gateway is not liable for losses resulting from reliance on general information on this site without a property-specific assessment.
Changes and governing law
We may update these terms and will change the effective date when we do. These terms are governed by the laws of the State of Illinois.
Contact
Gateway Water and Mold LLC, 2256 State St, Unit 1N, Alton, IL 62002, (314) 947-3419.
Why a defined water damage process matters
Call. We’ll walk you through step one right now.